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FAQ

THE MOST COMMON QUESTIONS

  • How can I contact customer support at Kawach.in?
    You can reach our customer support team through the following channels: Email: contact@kawach.in WhatsApp: 8989800393 Live Chat: Available on our website during business hours What is your shipping policy? We strive to dispatch orders as quickly as possible. In general, it takes a minimum of 4 days and up to 7 days for delivery within India, depending on regional restrictions. For more information, please refer to our Shipping Policy.
  • What is your return and refund policy?
    We have a clear Return and Refund Policy in place. If you are not satisfied with your purchase, you may return it within ten (10) days of the purchase date for a full refund, store credit, or an exchange. Please review our Return and Refund Policy for detailed instructions.
  • Can I track my order?
    Yes, we provide order tracking services. Once your order is shipped, you will receive a tracking number and instructions on how to track your package. Please check your email or contact our customer support team for assistance.
  • What payment methods do you accept?
    We accept a range of secure and convenient payment methods, including major credit and debit cards, net banking, UPI (Unified Payments Interface), and popular mobile wallets. Please refer to our Payment Methods section for more details.
  • Are your clear cases compatible with different iPhone models?
    Yes, our clear cases are designed to fit specific iPhone models. We offer compatibility with various iPhone models, including the latest releases. Please refer to our product descriptions or reach out to our customer support team for specific model compatibility.
  • Do you offer wholesale options?
    Yes, we welcome wholesale inquiries and bulk orders. For more information on wholesale pricing and opportunities, please contact our Wholesale Department at store@kawach.in.
  • Is my personal information secure?
    At Kawach.in, we prioritize your privacy and security. We have implemented strict measures to protect your personal information and ensure secure transactions. Your data is handled confidentially and in compliance with applicable laws and regulations. Please review our Privacy Policy for more information.
  • Do you offer international shipping?
    Currently, we only ship within India. We do not offer international shipping at this time. If you have any further questions or require additional information, please don't hesitate to reach out to our customer support team. We are here to assist you and provide the best possible shopping experience at Kawach.in.
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